Further information about our delivery areas, delivery charges and estimated delivery times is set in Our
Delivery Help pages.
Delivery charges will be clearly set out when you place your order and will be added to the total amount
due once you have selected a delivery service from the options available.
We deliver the products ordered to the valid delivery address which you supply in Account details. Orders
over US $ 300 can only be dispatched to the proved address. We cannot deliver items within the same order
to multiple addresses. We also deliver to certain other countries which are listed in our
Delivery Help pages.
We will advise you by email if there is likely to be a delay in dispatching your order. We reserve the right at
Our discretion to ship orders only to the billing address.
If you order two or more items from Us and one of those items is not in stock, We will contact you (using the
details you provide to us when ordering or in your Site account) to discuss changes to your order. There will
be no extra postal charges for orders where delayed items are sent separately.
Once delivered (or collected), the products ordered will become your property (provided they have been paid for
in full) and your responsibility. Except in relation to products that are damaged or faulty when delivered or which
have been incorrectly delivered, We will not accept any liability for their loss, damage or destruction after they have been delivered.
Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for non-Ireland deliveries,
some of our products may not be available for delivery to certain destinations outside of the Ireland. We reserve the right
to define what can and cannot be delivered to destinations outside of the Ireland.
Please note that many countries have import restrictions on certain products or materials. The products you order for delivery
to destinations outside the UK may be subject to duties, taxes or additional levies upon importation. These duties or taxes are
levied once the product reaches the country of destination and you are responsible for paying any such costs.
Please note that you will be considered the importer of record when ordering goods from this Site for delivery overseas. You are
responsible for determining whether there is any restriction on delivery of our products to your selected destination and you must
comply with all laws and regulations of the country in which you are receiving the goods. We recommend you contact your local
customs authority or post office (where applicable) to learn more about customs restrictions and possible costs prior to placing an order.
Subject to availability, We will use reasonable endeavours to deliver the products you have ordered as soon as possible after
you place your order, any in any event within 30 days. You shall be given an estimated time for delivery at the time your order
is placed. If the goods are not available for delivery within 30 days of being ordered you are entitled to cancel your order
and receive a full refund of any monies paid.
We do not ship to PO Box addresses.
Digital downloads will be delivered to your special Delivery page in your dashboard or provided by you during the checkout process.
You can check the current delivery status of your order at any time by logging in to your Site account. In addition, We will
send you an email (to the email address you supply when you register with the Site) alerting you of any change of status of your
order including when We've dispatched your order.
Your order should arrive within not more than 10 days of dispatch (not including Sundays) for domestic orders or 45 days of
dispatch for international orders. This maximum delivery period shall have elapsed before We will consider claims for lost in
transit consignments. If you suspect a delivery to be overdue then please either send Us a message via the
Ticket system on the Site or email the Customer Services Department at
If you have questions not mentioned here, feel free to Contact Us.